Returns & Exchanges
At Iron Studios US, we want you to be fully satisfied with your high-quality collectibles. If you are not happy with your purchase, you may return your item in its original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the collectible in its original art box and shipping carton to ensure it remains protected during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the item for its original condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing